Below are answers to our most commonly Frequently Asked Questions (FAQ).
Why should I hire a professional editor, researcher, translator, and writer?
Professionals do their work with skill, accuracy, and efficiency. For more reasons why you should consider hiring professionals, read this Advanced Writing Services article.
What is the normal turnaround time for editing documents?
This will depend on the length of the document, but for documents under 25 pages you can expect a 2-4 day turn-around time. Longer documents typically can be done within a week.
What is the best way to give you my document?
We can work with most file formats, though MS Word, Mac Pages, and Google Docs documents are preferred. To reduce the use of paper and our impact on the environment, we prefer working with digital files.
How will my document be returned?
We will provide you with your original version, a marked-up version, and a clean version for digital documents; your original version and a marked-up version for paper documents.
Can you edit my website?
Yes. We can do everything from editing your current material and researching new content to writing copy and blogs.
Will you write an essay for my school assignment?
How can I pay for services?
You can pay for our services with the following:
check or money order
What is your refund and cancellation policy?
Due to the nature of the work we do, our services are not refundable. We will make every reasonable attempt to resolve reported problems within a period of fifteen days after notification of the problem. A client may cancel a project at any time and will receive a refund of the balance in the client’s account, less any project expenses, within a period of thirty days.
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